Comments on: New Login Procedure – Password Reset & Email Address Only

By: Dawesi

Dawesi — Tue, 07 Feb 2012 14:03:31 +0000

Not sure why this was necessary. email is no more secure than the username, in fact probably more insecure due to using personal details to login.

Please restore username as soon as possible. Thanks.

By: Mark

Mark — Mon, 06 Feb 2012 06:08:37 +0000

Now fixed, thanks

By: Don

Don — Sat, 04 Feb 2012 23:12:35 +0000

Not recieving new password email for both my accounts.
Don

By: Mark

Mark — Fri, 03 Feb 2012 10:15:33 +0000

I have just replied to your support ticket! Let me know if any further problems…

By: Cameron McNeill

Cameron McNeill — Fri, 03 Feb 2012 07:06:01 +0000

Hi Mark, I know you guys are trying to do the best you can with the NR breach. But with my predicament I cannot resolve a secondary NetFleet username, with only a single email address. I have sent you a reply to a prev SR Ticket with the details. Thanks.

By: Larysa

Larysa — Thu, 02 Feb 2012 14:52:04 +0000

pls advise password

By: tom

tom — Thu, 02 Feb 2012 11:28:36 +0000

didnt receive any password today in my email

By: Rebekah

Rebekah — Thu, 02 Feb 2012 09:36:47 +0000

Hi, just asking for my password to be sent, I didnt receive the group email today and I have tried to reset myself twice this afternoon. Thanks 🙂

By: Mark

Mark — Thu, 02 Feb 2012 07:02:10 +0000

Have just sent you a temp password – please try and let me know!

By: Mark

Mark — Thu, 02 Feb 2012 07:01:14 +0000

Hi Dom

We did – and we emailed our entire client base yesterday which includes you. Did you not receive the notification?

We also sent an update on resolution at approximately 3am

Cheers