“Names appearing on the wrong day”
Recently Netfleet identified a bug in the system which was displaying a small pool of names for auction 24hrs early.
Ausregistry publishes its official drop list in UTC time, often with several days worth of data. Netfleet takes this list several times an hour and slices it up into daily auction lists. These lists are converted to AEST with auctions ending at 1pm or during day light saving AEDT with auctions ending at 2pm.
As a result names published from Ausregistry as dropping between 3am UTC on day X and 3am UTC on day Y will be published as the active auction list for day Y.
During the change for AEST to AEDT several variables need to be updated to reflect the change and appropriately shift the auction. It appears one of these variables had been missed during the change over or accidentally reverted during an update (we are still reviewing change control to identify which is the case but have applied checks to ensure this issue does not resurface in the future).
As a result of this incorrect variable names marked to be dropping between 3am UTC and 4am UTC where being incorrectly shown on the list. In many cases this was not an issue as the names where of little interest, However due to internal ranking of names some more prominent names where displayed incorrectly, with the result of auction on the incorrect day being a failure as a result of the name not dropping.
Netfleet is continuing to monitor this bug but believes the root cause has been identified and the bug resolved.
We apologies to any affected clients and thank those who brought this to our attention and assisted with resolution.
Any further questions can be directed to support@netfleet.com.au
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